Re: Baja del producto

Hello @Vicens A24612801bv5q,

This is a user-to-user forum, we cannot help you with issues of account & billing.

Please contact Adobe Support.

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Hola @Vicens A24612801bv5q,

Este es un foro de usuario a usuario, no podemos ayudarlo con problemas de cuenta y facturación. Póngase en contacto con el soporte de Adobe.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Telephone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

This is how to cancel a subscription: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If that doesn't work, you'll need to contact customer support. Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.


If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

Meantime, I'm moving this to the Accounts, Plan, & Payment forum, which is the appropriate forum for your request.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

No meinteresa  los productos Adobe, quiero la baja  total