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Divine_glamour9132
January 24, 2026
Question

Re: Billed even after free trial was cancelled

  • January 24, 2026
  • 1 reply
  • 20 views

This happened to me and i'm trying to find a way to get my money back but it is deliberately hard to do this

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 26, 2026

    check your account, https://account.adobe.com

    what's it show?

    eg, any payment problems,?
    any subscription?

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 26, 2026

    Divine_glmaour, I can confirm you canceled your subscriptions last month. If you are still being charged, then see https://adobe.ly/4jZ4h4v for information on how to locate the account with the active subscription. You will need to log in under the correct account to access the services you are paying for or to manage your commitment. ^JW

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