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December 5, 2025
Question

Re: cancel my subscription

  • December 5, 2025
  • 1 reply
  • 56 views

Hi,

The cancel subscription button does not working, lead to error asking to try again later. I try this 10 times with the same result.

 

    1 reply

    Jeffrey_A_Wright
    Legend
    December 8, 2025

    Alexandru, I am sorry, but I don't show any active subscriptions or recent transactions under the account you used to post to this public discussion forum. Please make sure to sign in under the account you used to subscribe to our services if you want to end your commitment. Please see https://adobe.ly/4aDC8x5 for information on how to locate the account with the active subscription. ^JW