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Participant
November 17, 2022
Question

Re: Cancel order request

  • November 17, 2022
  • 1 reply
  • 265 views

Please cancel the order I placed 1 hour ago as it does not work on mobile devices and I only have mobile devices so it's not fit for purpose

thank you

stephen Scarfe

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    November 17, 2022

    use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human

    p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

    p.p.s. you can also use twitter to tweet @AdobeCare

    p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

     

    <moved from download and install >