Skip to main content
M
matúš_6724
Participant
September 23, 2024
Question

Re: Cancellation of Illustrator for corporate

  • September 23, 2024
  • 1 reply
  • 114 views
Good day, I canceled my subscription in time. for the second time they took money from me for membership. membership has been cancelled. there was a problem and my money went out for the second time. I was able to log out successfully. please help me. now it asks me for a cancellation fee, but I successfully canceled it
with regards
 
 
Matúš Maťo 
    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 23, 2024

    contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices