Re: Cancelled plan. Refund requested for payment made in error today.

Hi @Azamat330475769f23,

We appreciate you contacting us. We checked and found that you have cancelled the subscription within 10days. You were charged because the free trial period of 7days was over.

Since the cancellation was made today, please wait for 2-3business days. You will get complete refund.

Let us know if you have any questions.

Regards,

Shivangi

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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it's not clear an error was made, but you can contact adobe supply support and see. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.