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Participant
June 2, 2025
Question

Re: Cancelling Acrobat Pro DC subscription

  • June 2, 2025
  • 2 replies
  • 222 views

Please cancel my Adobe Acrobat subscipton.

    2 replies

    kglad
    Community Expert
    Community Expert
    June 3, 2025

    no one here can cancel for you.  if you want to cancel your acrobat subscription make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



    and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



    if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

    Community Manager
    June 3, 2025

    Hi @Bill_Karam8030,

     

    Thank you for reaching out.

    As per our records, there is an active Photography plan associated with the Adobe ID you used to post this query. Please note that the AI Assistant for Acrobat plan has already been cancelled.

    Kindly let us know if there’s anything else we can assist you with or if you have any further questions. We’re here to help.

    Regards,
    ^AN