Re: Cancelling plan

Nick, thanks for posting your question about canceling your new subscription to this public discussion forum. Please see https://adobe.ly/4bzEvzi for steps you can take to complete the cancellation process. You can find more information on the timeline of any fees, charges, and refunds at https://adobe.ly/3F6p1XI. ^JW

no one can cancel on your behalf.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)