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scott28034108y8gw
Participant
April 6, 2023
Answered

Re: CANCELLING SUBSCRIPTION

  • April 6, 2023
  • 2 replies
  • 559 views

i have alresdy canceled the subscription you tricked me into getting please see reference #11103082. i have filed a dispute against you with my bank for your unfare / illegal busisness practices in addition your disrepitual busness has refunded my money. now i see you have attempted once again to steal money out of my account. just so you know i canceled that card 6 days after you stole from me in March. any further attempts to withdraw from my account will be construde as fellony in as its wire fraud. if you think that you can report negativly on my credit history be asdvised that i will report you to the Security and Exchange Comission. in closing leave me alone go trick someone else. 

 

    This topic has been closed for replies.
    Correct answer Rashmi27002770wxve

    Hi there,

     

    Thank you for writing to us.

     

    We have checked your account and we see that you have an active Acrobat Pro subscription under the email address associated with the community which has a billing issue. Hence, the subscription cannot be cancelled until the issue is resolved.

     

    As suggested earlier we would request you to contact our Customer Support team and you will get all the help you require in order to resolve the issue.

     

    Regards,

    Rashmi

    2 replies

    R
    Community Manager
    Rashmi27002770wxveCommunity ManagerCorrect answer
    Community Manager
    April 6, 2023

    Hi there,

     

    Thank you for writing to us.

     

    We have checked your account and we see that you have an active Acrobat Pro subscription under the email address associated with the community which has a billing issue. Hence, the subscription cannot be cancelled until the issue is resolved.

     

    As suggested earlier we would request you to contact our Customer Support team and you will get all the help you require in order to resolve the issue.

     

    Regards,

    Rashmi

    S
    scott28034108y8gwAuthor
    Participant
    April 6, 2023
    Dear sir

    You are out of your mind I already canceled the alleged useless subscription. That is not comparable with my Mack book air you have returned the disputed payment that you unfarely charged me on march 1st your cancelation # once again is 1103082 I will under no circumstances pay you another penny you are a cheat your business model is unethical and probably illegal

    On march 6th your office returned the $ 21.19 to my account after my bank filed a credit dispute. As soon as the money was returned to my account I canceled the card in question To put a stop to your stealing from me. I will NEVER give you another dime ! I have contacted my bank once again to protect me from disreputable businesses such as yours. I look forward to see what my banks legal department has to say

    Im also going to report you to the US Security exchange commission (312-353-7390) I cannot believe the lengths you will go to to steal $21.19 from a American Citizen. Rest assured I will fight this with every fiber of my being enjoy the complaint im fileing as you will be personally named in my complaint. Wouldn’t it just be easier to move on and cheat someone else.



    Faithfully yours in Christ,
    SK Scott Saunders
    Program director
    Knights of Columbus
    Immaculate heart of Mary council 1120
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 6, 2023

    these are user forums. if there's been a billing error, contact adobe support to rectify.  there are 3 ways to contact adobe; chat, phone and twitter:

    chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    phone:
    https://helpx.adobe.com/contact/phone.html

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

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