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J
joy5CBB
Participant
October 2, 2021
Question

Re: Changing primary account

  • October 2, 2021
  • 1 reply
  • 175 views

I had the same problem, when I signed up it didn't ask for a confirmation email. Now I can't log into my account because the email is wrong. No I can't access Photoshop, I'm being charged, & There's NO WAY TO CONTACT ADOBE !!

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    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 3, 2021

    [Moderator moved from Photoshop to Account, Payment & Plans.]

    So sorry about your email / ID problem.  With a browser that accepts cookies and does not have script blockers, please contact Adobe Support via online chat.  In the chat box, type AGENT followed by Enter key.


    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

    Nancy O'Shea— Product User & Community Expert
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