Re: Charged double monthly subscription

Forum|Forum|5 months ago
August 8, 2025
2 replies
78 views

I have been double charged and i am not sure for how long. How do i fix this and be reimbursed?

kglad

Community Expert

Kanikas

Community Manager

Hi Robert,

I see that you have a Creative cloud all apps subscription under the same ID that you are using with this community. I don't see any two charges on this account. Do you have another Adobe account?

You may also refer to this article on why you might be seeing double charges on your account: https://adobe.ly/40Zd5ip;

If you still feel that you have been charged twice, kindly share a screenshot of the payment, we shall look into the details.

Thanks
^KS

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