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Participant
July 21, 2025
Question

Re: Charged for Free Trial

  • July 21, 2025
  • 2 replies
  • 172 views

I'm disputing the charge for 176,000 because I was charged without my consent after a free trial. I'd like a refund and I've also contacted the Google support inquiry.

Order ID GGPA.3394-3361-5037-79141..0

 

 

    2 replies

    kglad
    Community Expert
    Community Expert
    July 29, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from cc services">
    Jeffrey_A_Wright
    Legend
    July 30, 2025

    Dominique, I am sorry, but I don't see an active subscription or recent purchase under the account you used to post to this public discussion forum. ^JW

    Participant
    July 21, 2025
    I'm disputing the charge for 176,000 because I was charged without my
    consent after a free trial. I'd like a refund and I've also contacted the
    Google support inquiry.

    Order ID GGPA.3394-3361-5037-79141..0

    Please what can I do
    Ian Lyons
    Community Expert
    Community Expert
    July 22, 2025

    @olusola_8516 

     

    This forum is intended for questions on the operation of Lightroom Ecosystem apps, not account questions. You are more likely to get help re your account on the forum provided for issues such as yours. I've provided a link below:

     

    https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=latest_replies&lang=all&tabid=all