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Mamba56
Participating Frequently
October 8, 2025
Question

Re: End subscription

  • October 8, 2025
  • 2 replies
  • 42 views

I have tried for two dys to end my subscription on my account, its not working and I do not want to pay anymore to adobe, pleas help me with this

 

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 8, 2025

    To cancel online, you must have an active payment card on file.

    https://account.adobe.com/plans

    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    Nancy O'Shea— Product User & Community Expert
    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    October 8, 2025

    Mamba, I am sorry you are unable to complete the cancellation process. Please click on https://adobe.ly/4h1MGXT to speak with a member of our team who can help you complete the cancellation process. Please use a different device to contact us if you are unable to reach anyone or are redirected to these public discussion forums. ^JW

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