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October 30, 2022
Question

Re: Help me cancel the 30-day free trial period for Adobe Creative Cloud

  • October 30, 2022
  • 2 replies
  • 174 views

Please cancel my trial period and i do not want use to Adobe illustator due to seems no user freindly 

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    October 30, 2022

    Adobe Illustrator is pro-level software.  Sure there is a learning curve.  You can't learn to play piano without practice.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    October 30, 2022

    1. no one can cancel your subscription (7 day trial), but you.

     

    2. in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    3. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    4. for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    5. if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human
    inform the agent that you want to cancel.

     

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