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July 12, 2022
Question

Re: How to Cancel [Branched & moved from Download & Install]

  • July 12, 2022
  • 2 replies
  • 170 views

PRIVATE INFORMATION REMOVED

 

THIS IS A PUBLIC FORUM, DO NOT POST YOUR ACCOUNT ID

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
July 12, 2022

[Moderator moved from Download & Install to Account, Payment & Plans]

 

Fellow product users cannot help you with billing & account matters.

Use a browser that accept cookies & does not have script blockers.  Log-in below with your Adobe ID & password.

https://account.adobe.com/plans

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Nancy O'Shea— Product User & Community Expert
LinSims
Community Expert
Community Expert
July 12, 2022

Do you have a question?

July 12, 2022
Are all subscriptions canceled?
LinSims
Community Expert
Community Expert
July 12, 2022

Did you get an email from Adobe confirming the cancellation? Check your spam folder just in case.

 

(FYI, I did not look at your attached graphic. Many of the Adobe Community Professionals prefer to have the graphics embedded to avoid possible malware.)

 

If you did get the confirmation email, you're done. If not, contact Adobe support.