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December 23, 2025
Question

Re: I CANCELED MY PLAN I WANT TO CONTINUE AND REFUND

  • December 23, 2025
  • 3 replies
  • 78 views

please cancel this plan i dont want this plan and i want refund 

 

    3 replies

    kglad
    Community Expert
    Community Expert
    December 23, 2025

    ie, no one can cancel on your behalf.  read @Shivangi_Gupta 's post and follow the suggestions.

    gupta shivangi
    Legend
    December 23, 2025

    Hi @aman_0184,

    Thanks for reaching out. I can see that you have pending dues on your account. You will need to clear the pending payment before proceeding to subscription cancellation.

    Please follow this article to fix the missed payment: https://adobe.ly/492sdi9

    Once the dues are cleared, you can cancel the plan following these steps: https://adobe.ly/44GUREp

    The good news is Adobe offers full refund if the subscription is cancelled within first 14 days of purchase. Once you cancel the plan, an automatic refund will initiate which will take 12-14 days to process. You may check the details here: https://adobe.ly/4aAoVFv

    Let me know if you have any questions.


    ^Shivangi

    Community Expert
    December 23, 2025

    This is a peer to peer forum with limited attendance by Adobe employee. Also, you are posting to a 3 year old thread which will have even less visiblilty. Please refer https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel for details on the applicable refund

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html for how to cancel your plan

    -Manan

    -Manan