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Participant
October 20, 2025
Answered

Re: I cant cancel my free trial.

  • October 20, 2025
  • 3 replies
  • 42 views

Same experience, they come up with error report, 7 trys and no response. Also, no direct contact and getting the run around online. Very disappointed. I've heard on youtube about this dodgy part about trying to cancel their subscription. 

    Correct answer Shivangi_Gupta

    Hi practical_Shimmer1214

    We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47fsIVn

    ^Shivangi

    3 replies

    kglad
    Community Expert
    Community Expert
    October 20, 2025

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    Shivangi_GuptaCommunity ManagerCorrect answer
    Community Manager
    October 20, 2025

    Hi practical_Shimmer1214

    We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47fsIVn

    ^Shivangi

    Kanikas
    Community Manager
    Community Manager
    October 20, 2025

    Hi there, 

    We request you to kindly try after sometime. There is a system error that we are aware of and our team is working towards it. 

     


    ^KS