Re: I haven't received my refund

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I am having this same problem about the refund. It has been a few days since I’ve requested it and I’ve gotten no information back

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twaritar3263062Correct answer

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Hi Rory,

I see you have an Adobe account under the same ID as with forums.

I just checked your account details and noticed that your refund has been created for the product (AfterEffects) on 2nd of May 2018.

You shall receive your refund within 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

twaritar3263062Correct answer

Participating Frequently

Moving to Adobe Creative Cloud

Branching to a new discussion,

Hi Rory,

I see you have an Adobe account under the same ID as with forums.

I just checked your account details and noticed that your refund has been created for the product (AfterEffects) on 2nd of May 2018.

You shall receive your refund within 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Kristille27605771fk70

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I also have the same problem. I got the 7-day trial last Dec.1,2022 and cancelled it on Dec.8,2022. I am given the cancellation refund note but still did not receive the cancellation refund. Please help.

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Kristille27605771fk70

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