Skip to main content
rorym2021670
rorym2021670
Participant
May 6, 2018
Answered

Re: I haven't received my refund

  • May 6, 2018
  • 1 reply
  • 665 views

I am having this same problem about the refund. It has been a few days since I’ve requested it and I’ve gotten no information back

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Moving to Adobe Creative Cloud​

    Branching to a new discussion,

    Hi Rory,

    I see you have an Adobe account under the same ID as with forums.

    I just checked your account details and noticed that your refund has been created for the product (AfterEffects) on 2nd of May 2018.

    You shall receive your refund within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    May 7, 2018

    Moving to Adobe Creative Cloud​

    Branching to a new discussion,

    Hi Rory,

    I see you have an Adobe account under the same ID as with forums.

    I just checked your account details and noticed that your refund has been created for the product (AfterEffects) on 2nd of May 2018.

    You shall receive your refund within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    K
    Kristille27605771fk70
    Participating Frequently
    December 16, 2022

    I also have the same problem. I got the 7-day trial last Dec.1,2022 and cancelled it on Dec.8,2022. I am given the cancellation refund note but still did not receive the cancellation refund. Please help. 

    K
    Kristille27605771fk70
    Participating Frequently
    December 16, 2022

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices