Re: I want to cancel my subscription.

Thanks for writing in, @gina_5186.

As per your account details, you have two active annual plans for Creative Cloud Pro and Adobe Stock since 2 months. You can follow the article shared by @kglad above.

Since your plan is on an annual commitment at a discounted rate, cancelling before the term ends may incur an early termination fee. Details are available here: https://adobe.ly/4pGTxdw

Thanks for writing in, @gina_5186.

As per your account details, you have two active annual plans for Creative Cloud Pro and Adobe Stock since 2 months. You can follow the article shared by @kglad above.

Since your plan is on an annual commitment at a discounted rate, cancelling before the term ends may incur an early termination fee. Details are available here: https://adobe.ly/4pGTxdw

@gina_5186 

no one can cancel for you.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html