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Participant
September 17, 2025
Question

Re: I want to cancel my subscription.

  • September 17, 2025
  • 3 replies
  • 70 views

Please cancel my subscription because I can't afford $69.99 + $29.99 per month.  

    3 replies

    Shivangi_Gupta
    Community Manager
    Community Manager
    September 17, 2025

    Thanks for writing in, @gina_5186.

    As per your account details, you have two active annual plans for Creative Cloud Pro and Adobe Stock since 2 months. You can follow the article shared by @kglad above.

    Since your plan is on an annual commitment at a discounted rate, cancelling before the term ends may incur an early termination fee. Details are available here: https://adobe.ly/4pGTxdw

    I hope it helps you make the decision.
    Let us know if you have any questions.

     

    ^Shivangi

    Shivangi_Gupta
    Community Manager
    Community Manager
    September 17, 2025

    Thanks for writing in, @gina_5186.

    As per your account details, you have two active annual plans for Creative Cloud Pro and Adobe Stock since 2 months. You can follow the article shared by @kglad above.

    Since your plan is on an annual commitment at a discounted rate, cancelling before the term ends may incur an early termination fee. Details are available here: https://adobe.ly/4pGTxdw

    I hope it helps you make the decision.
    Let us know if you have any questions.

     

    ^Shivangi

    kglad
    Community Expert
    Community Expert
    September 17, 2025

    @gina_5186 

     

    no one can cancel for you.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html