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Answered

Re: I want to cancel my subscription.

Forum|Forum|8 months ago
September 17, 2025
4 replies
137 views

Please cancel my subscription because I can't afford $69.99 + $29.99 per month.

This topic has been closed for replies.

Correct answer gupta shivangi

Thanks for writing in, @gina_5186.

As per your account details, you have two active annual plans for Creative Cloud Pro and Adobe Stock since 2 months. You can follow the article shared by @kglad above.

Since your plan is on an annual commitment at a discounted rate, cancelling before the term ends may incur an early termination fee. Details are available here: https://adobe.ly/4pGTxdw

I hope it helps you make the decision.
Let us know if you have any questions.

^Shivangi

janet1964

Participant

I want to cancel my adove subscriptions one for $10 a monthn and the other for $2.50 a month. How do i do this??

Nancy OShea

Community Expert

I want to cancel my Adobe subscriptions...

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@janet1964,

Log-in below with your Adobe ID (email) and password.

https://account.adobe.com/plans

Click on Manage Plan for more options.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

gupta shivangi

Legend

Thanks for writing in, @gina_5186.

As per your account details, you have two active annual plans for Creative Cloud Pro and Adobe Stock since 2 months. You can follow the article shared by @kglad above.

Since your plan is on an annual commitment at a discounted rate, cancelling before the term ends may incur an early termination fee. Details are available here: https://adobe.ly/4pGTxdw

I hope it helps you make the decision.
Let us know if you have any questions.

^Shivangi

gupta shivangiCorrect answer

Legend

Thanks for writing in, @gina_5186.

As per your account details, you have two active annual plans for Creative Cloud Pro and Adobe Stock since 2 months. You can follow the article shared by @kglad above.

Since your plan is on an annual commitment at a discounted rate, cancelling before the term ends may incur an early termination fee. Details are available here: https://adobe.ly/4pGTxdw

I hope it helps you make the decision.
Let us know if you have any questions.

^Shivangi

kglad

Community Expert

@gina_5186

no one can cancel for you. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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