Re: I want to stop my Premiere Pro plan. Right now.

Forum|Forum|1 year ago
June 28, 2024
3 replies
366 views

Dear Sir I am Already Uninstall This Software This SoftWare Is Not Working My Computer Because My System Is Not Accept This Software So Please Unsubscribe this Software So You Refund My Money for premiere pro

6_21_2024_AE02526300085CSA.pdf

This topic has been closed for replies.

Ann Bens

Community Expert

Moved question from Premiere Pro forum to Account.....forum.

John T Smith

Community Expert

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

OR

Nobody here can see your account information
What do you see at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

S

Syed Fawad38318306dhcrAuthor

Participant

Dear Sir I am Already Uninstall This Software This SoftWare Is Not Working My Computer Because My System Is Not Accept This Software So Please Unsubscribe this Software So You Refund My Money for premiere pro

6_21_2024_AE02526300085CSA.pdf

kglad

Community Expert

no one here can do that for you. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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