Skip to main content
Y
yvonne_1911
Participant
August 21, 2025
Question

Re: i want to unsubscribe

  • August 21, 2025
  • 2 replies
  • 99 views

Hi

Why is it impossible to unsubscribe from Adobe, I have tried so many times yet they are still taking money out of my account every month and I don t even know what I am paying for

    2 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    August 21, 2025

    Hi @yvonne_1911,

    I reviewed your account info. You have an active annual subscription to Adobe Acrobat Pro.

    You can canecl your plan if you are not willing to use it following the steps here: https://adobe.ly/41JSxuE

    Also, please refer to this article to understand the subscription terms and conditions before you proceed with cancellation: https://helpx.adobe.com/in/manage-account/using/creative-cloud-subscription-terms.html

    Let me know if you have any additional questions.


    ^Shivangi

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      August 21, 2025

      @yvonne_1911 

       

      check your account, https://account.adobe.com

      what's it show?

      eg, any payment problems,?
      more than one subscription?
      only the plan(s) you want?

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices