Answered

Re: Joindre Adobe pour réclamation

Forum|Forum|9 months ago
November 28, 2025
5 replies
87 views

Bonjour, je souhaite résilier mon abonnement PSD.

Correct answer gupta shivangi

We appreciate you reaching out.

I reviewed your account details and found that you have an active annual plan billed monthly for Adobe Photography plan. Would you mind sharing the reason you wish to cancel the subscription? Are you facing issues with any application? We'd like to offer help.

I can see that your plan has been active since 3 years 2 months and 8 days. I would recommend you to check the subscription terms before you proceed with cancellation: https://adobe.ly/4p7pTxp

If you still wish to proceed with cancellation please follow the steps listed in this article: https://adobe.ly/3XpJwo3

Let us know.

^Shivangi

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loyal_Lullabyd490

Participant

Avec mon intelligence artificielle

kglad

Community Expert

@loyal_Lullabyd490

to cancel your subscription: this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

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loyal_Lullabyd490

Participant

J'ai demandé une annulation pcq je ne travaille plus, ça avait l'air ok et là on a bloqué mon compte pour prendre un paiement, alors que j'avais déjà fait la demande, je ne suis pas contente et je veux le remboursement

kglad

Community Expert

@loyal_Lullabyd490

from whom did you request cancellation and by what means did you make the request?

gupta shivangiCorrect answer

Legend

Hi @intelligent_Haven4101,