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Participant
June 12, 2022
Question

Re: my subscription canceled but still being billed [Branched to new topic]

  • June 12, 2022
  • 1 reply
  • 76 views

I cancelled my subscription but still end up pay for pro can I get it refunded.

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1 reply

Nancy OShea
Community Expert
Community Expert
June 12, 2022

If you cancelled your Adobe plan, you should have an email confirmation.  Check your spam folder.  Or check the support history in your online account.

https://account.adobe.com/support/

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Orders purchased from Apple or Google Play Store should contact those vendors directly.

 

Nancy O'Shea— Product User & Community Expert