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Participant
May 9, 2025
Question

Re: necesito contactar con Adobe

  • May 9, 2025
  • 4 replies
  • 183 views

Porqué motivo me están cobrando la cuota dos veces al mes?

    4 replies

    John T Smith
    Community Expert
    Community Expert
    May 9, 2025
    Jeffrey_A_Wright
    Community Manager
    Community Manager
    May 9, 2025

    I am sorry, Charly, but I only show one transaction, and one active subscription, under the account you used to post to this public discussion forum. If you have a second purchase from us then it must be under a different account. Can you please respond to this public discussion with your other Adobe account? ^JW

    kglad
    Community Expert
    Community Expert
    May 9, 2025

    do you have 2 subscriptions:

     

    what's your account show, https://account.adobe.com

    Participant
    May 9, 2025

    Tengo problemas con la cuota mensual. Me la están cobrando dos veces al mes.