Re: NO OPTION TO CANCEL [Branched & Moved]

Question

They do that on purpose so that people can't easily cancel it. Here I am back again after thinking that I've already cancel my subscription but I got a payment from them this morning which I didn't authorize. Honestly, this is the last time I deal with this company, I will delete my account. Tired of this BS.
 
[[Moderator moved from Enterprise & Teams to Account Payment & Plan.]

John T Smith · Answer

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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