Re: Personal Messages

Forum|Forum|1 year ago
March 13, 2025
3 replies
132 views

I bought Creative Cloud All Apps 100gb on december 7, it is a one-year offer and my payment plan is 29.99$ every month. However, I am charged 32.42$ in december and I am charged twice in january, feb and march, one for 29.99$ and the other for 32.42$. Can you solve this problem please?

Jeffrey_A_Wright

Community Manager

Thanks for posting your question to this public discussion board, Neslihan. Please see https://adobe.ly/43M9yGh for information on how you can cancel your active Stock membership. Please be aware that you immediately lose access to unused credits when you cancel. ^JW

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"branched & moved from using the community">

kglad

Community Expert

check your account and see what you're charged for, https://account.adobe.com

N

neslihan_5125Author

Participant

yeah, I check my account and i saw adobe stock but I`ve never use this adobe stock also I`ve never buy this stock. thats why how can i canlcel it?

Jeffrey_A_Wright

Community Manager

Neslihan, you can cancel Adobe Stock by completing the steps listed in https://adobe.ly/4bP4bbm. ^JW

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