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YILDIRAY29926060hp1o
Participant
May 17, 2023
Answered

Re: Plan satın alım iptali

  • May 17, 2023
  • 2 replies
  • 446 views

Merhaba,

14.01.2023 tarihli aldığım ücretsiz denelemi planın iptal edilmesini ve paramın iadesini taleb ediyorum.

    This topic has been closed for replies.
    Correct answer Rashmi27002770wxve

    Hi there,

     

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    In case you are still unable to cancel the subscription with the help of the link, feel free to contact us via chat so that our support team can help you.

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    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 17, 2023

    to use chat use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

     

    you can also use twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

    R
    Community Manager
    Rashmi27002770wxveCommunity ManagerCorrect answer
    Community Manager
    May 17, 2023

    Hi there,

     

    Happy to help!

     

    I understand that you wish to cancel the subscription. Please follow the link below which has the steps on how to cancel a subscription.

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    Also, please read the article to learn about cancellation terms for your subscription.

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

     

    In case you are still unable to cancel the subscription with the help of the link, feel free to contact us via chat so that our support team can help you.

    https://helpx.adobe.com/contact.html?rghtup=autoOpen

     

    If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

     

    Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

     

    Hope the information was helpful to you. Please let me know if you have any further questions.

     

    Sincerely,

    Rashmi Swain

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