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Participant
November 1, 2023
Question

Re: Please give me my money back.

  • November 1, 2023
  • 2 replies
  • 113 views
Adobe deducted 860.26 TL from my account for firefly. Please return my money immediately without my approval. You cannot withdraw money from my account without my approval. I want my money back as soon as possible. By what right can you withdraw such a large amount of money without getting my approval? Are you deceiving people? You can't register for a trial version and withdraw money without getting approval. I want my money back immediately.

 

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    2 replies

    kglad
    Community Expert
    Community Expert
    November 1, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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    kglad
    Community Expert
    Community Expert
    November 1, 2023

    @Dilara33309314hrxi 

     

    contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

    chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.