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Amiable_smarts2377
Participant
June 26, 2025
Question

Re: PLEASE HELP ME!!!!! - ERROR CODE 1609629695

  • June 26, 2025
  • 1 reply
  • 106 views

Adobe is trying to STEAL FROM ME. They ....THEY have opened an account in MY NAME>I WANT NOTHING TO DUE with them. They have posted no numbers to call and resolve the crime they are attempting to STICK ON ME

 

[Profanity removed by moderator]

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 27, 2025

vendors are not the cause of credit card fraud.  ie, if you didn't start an adobe trial or subsubscription and nothing from here applies, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html contact your credit card vendor and report fraud.

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
June 27, 2025

Thanks for reaching out. I wanted to let you know that it looks like you currently have a trial for Adobe Stock. If you do not wish to continue with the subscription, you can cancel it within the next 15 days to avoid being charged. You can manage or cancel your plan by visiting your Adobe account page: https://adobe.ly/4lm3pGq

Also, I would like to request you to refrain from using profanity in the forums. All the user are here to help each other, and maintaining a professional tone ensures a better experience for everyone.

If you need help with the cancellation process or anything else, feel free to ask!


^Shivangi

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