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D
denverblondy
Participant
April 9, 2025
Answered

Re: Possible Scam Using Adobe Name...Anybody Else Have This Issue?

  • April 9, 2025
  • 4 replies
  • 1814 views

Yes I have gotten a 34 dollar charge from Adobe¿Adobe.Ly/Enus

I'm freaking out. I didn't authorize.

    Correct answer Shivangi_Gupta

    Hi @denverblondy,

    Thanks for reaching out. I can see that you have an active subscription for Adobe Stock since 1 month and 25 days. This is the reason you are getting charged.
    Let me know if you have any questions


    ^Shivangi

    4 replies

    Sadie01.
    Sadie01.
    Participant
    February 4, 2026

    I have a charge on my credit card in the amount of $32.91 for ADOBE dated 1/22/2026.  I don’t know what this is for. 

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 4, 2026

    Do you have another email address and Adobe account?
    https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
    If you do not have a subscription contact the fraud number for your credit card
     

    Sadie01.
    Sadie01.
    Participant
    February 4, 2026

    I do not have an ADOBE account.  I just now found that out by contacting them and they are not charging me.  I think it probably is a scam.  Thank you for your answer.

    T
    tommy_scalia_5294
    Participant
    June 12, 2025

    Yes I'm having you seen you been a problem didn't keep rebuilding and changing the variation again 

     

    R
    ROBIN_CATILLER8085
    Participant
    April 26, 2025

    Yes, had a charge on 4-5 and another one pending today. The 4-5 charge is from the same enus address.

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 26, 2025

    @ROBIN_CATILLER8085 

     

    check your account to see if the charges are from adobe, https://account.adobe.com

    R
    ROBIN_CATILLER8085
    Participant
    April 26, 2025

    No Invoice showing for 4-5

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity ManagerCorrect answer
    Community Manager
    April 9, 2025

    Hi @denverblondy,

    Thanks for reaching out. I can see that you have an active subscription for Adobe Stock since 1 month and 25 days. This is the reason you are getting charged.
    Let me know if you have any questions


    ^Shivangi

    D
    denverblondyAuthor
    Participant
    April 9, 2025

    Yes I do have questions I had emergency surgery the past month and I totally forgot about not canceling this thing because I ended up not having the money because of all of this and I was wondering if I could get a refund and please don't give me a hard time I've been very sick and thank you

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