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elija_1422
Participant
October 6, 2025
Question

Re: Reoccurring monthly charges without subscription

  • October 6, 2025
  • 2 replies
  • 62 views

hello, im also being charges monthly $8 every month and im confused because I know i cancelled a subscription with adobe last april and it charges me every 29th of the month

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 6, 2025

    Do you have more than two accounts as noted by @Jeffrey_A_Wright ?

     

    If not, contact your credit card company and report theft

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    October 6, 2025

    Elija, thanks for posting about your subscription commitment to this public discussion forum. I don't see any active subscriptions under either of your accounts. Please see https://adobe.ly/48Wu3CG for information on how to locate the account that is causing the charge. Once you are logged in under the correct account, Elija, then you can use the steps at https://adobe.ly/4mQ61wI to self-cancel most Adobe subscriptions. ^JW

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