Re: Solicitar Reembolso Ayuda Porfavor

Forum|Forum|4 months ago
October 3, 2025
2 replies
78 views

hola, yo acabo de probar el plan estudiante gratuito y tmbn se me cobro y al siguiente día cancele la suscripción asustado, necesito el reembolso pq prácticamente de los 14 días de prueba gratuita cancelé el 2 día entonces ya van 2 días de 5 máximos para esperar el reembolso y no me llega ni notificación ni nada, necesito ayuda necesito el dinero, porfavor.

Jeffrey_A_Wright

Community Manager

Merry_Mountain, thanks for posting to this public discussion forum about your recent subscription commitment to Adobe. I can confirm that the commitment was cancelled yesterday, on October 1st. Any refunds issued will take up to 14 days, not including holidays and weekends, to complete. For more information, see https://adobe.ly/4mNp8aG. I am sorry you did not find more value from our services, Merry_Mountain. ^JW

kglad

Community Expert

@Merry_Mountain5E7D

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
any subscriptions?

M

Merry_Mountain5E7DAuthor

Participant

si, no me reembolsan mi dinero, cancele la suscripción el segundo día pq se
me cobraron entonces me pareció raro que el primer día es decir el 1 de
octubre se me cobrará, así que cancele el 2 de octubre y ahora no me llega
mi reembolso

kglad

Community Expert

@Merry_Mountain5E7D

again, what's your adobe account show?

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