Re: Subscription is active, but Lightroom says its expired

Hello @Caitlin_Faut3502 

I see you have an educational account, with two login profiles attached to your one email ID.  Please try signing out and back in again, and choose the organizational profile to see your subscription and previously synced images.

If you need additional help, please contact your plan administrator, who has access to Adobe's Enterprise Support.

start here, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

ONLY IF YOUR ACCOUNT SHOWS A SUBSCRIPTION WITH NO PAYMENT PROBLEMS, proceed to these steps -

https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

and if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

additionally, below are solutions some users reported:

if those all fail, change your cc language. eg, try international english

if that fails, change the install location