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Nooby_Boy6888
Participant
May 7, 2025
Answered

Re: subscription refund

  • May 7, 2025
  • 2 replies
  • 277 views

Trail is over and I want a refund and to cancel subscription 

    Correct answer gupta shivangi

    Hi @Nooby_Boy6888,

    Thanks for reaching out. As per your account details, there are pending dues on your account. The cancellation can only be processed once the payment is done.

    Since you will cancel the subscription within 14 days, you will be eligible for complete refund. 
    You can reach out to our support team here: https://adobe.ly/3F0haem

    They'll help you with the process.


    ^Shivangi

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 8, 2025

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    gupta shivangi
    gupta shivangiCorrect answer
    Legend
    May 8, 2025

    Hi @Nooby_Boy6888,

    Thanks for reaching out. As per your account details, there are pending dues on your account. The cancellation can only be processed once the payment is done.

    Since you will cancel the subscription within 14 days, you will be eligible for complete refund. 
    You can reach out to our support team here: https://adobe.ly/3F0haem

    They'll help you with the process.


    ^Shivangi

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