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Participant
October 20, 2025
Question

Re: У меня есть проблема, которую я не могу решить без поддержки

  • October 20, 2025
  • 2 replies
  • 33 views

Hello. The generation AI is not working for me. I have everything paid for (my software package, points to generate). But I can't use them. Everything worked well on the other computer,

    2 replies

    kglad
    Community Expert
    Community Expert
    October 20, 2025

    it you're using photoshop, there's a problem on adobe's end affecting your service.  retry in a few hours, https://status.adobe.com/

    Community Manager
    October 20, 2025

    Hi @9365849_Шакиорва0113,

    Thanks for reaching out. 

    Which Adobe product are you using? Let me know, I'll be happy to guide you further.


    ^Shivangi