Skip to main content
Participant
December 9, 2024
Question

Re: ÜYELİK

  • December 9, 2024
  • 3 replies
  • 217 views

İptal etiğim halde ücret alınıyor ürünü deme den sonra iptal ettim

 

    This topic has been closed for replies.

    3 replies

    Participant
    December 12, 2024
    Ücretin geri ödenmesini istiyorom 31 10 2024 te iptaletim
    Jeffrey_A_Wright
    Legend
    December 12, 2024

    Sevgi, I am sorry but your plan is still active. Please see https://adobe.ly/4go53oC if you wish to cancel the current subscription. For information about any fees or charges see https://adobe.ly/4gwNClF. ^JW

    kglad
    Community Expert
    Community Expert
    December 9, 2024

    @sevgi_6085 

     

    and if you have trouble canceling, contact adobe support per @Peru Bob 

    Kanikas
    Legend
    December 9, 2024

    Hi sevgi_6085,

    As I understand you are being charged after cancelling your subscription, however, the Acrobat subscription under this account is still active and not yet cancelled. Please see steps from this link to uninstall Creative Cloud: https://adobe.ly/41o9VFQ.

     

    Hope this helps! Do let us know the outcome.

     

    Thanks
    ^KS