Re: Under my account, my plans page is blank and just sits and spins on three different browsers.

2 replies
106 views
Translate

I'm having the same issue and the answer should not be to use the mobile app. The site should load properly.

gupta shivangi

Legend

Hi @Miked24,

Sorry for the trouble.

Could you try the steps listed in these articles? https://adobe.ly/3Y0CC9c

https://adobe.ly/453hi6G

Let us know if it brings any change.

^Shivangi

Translate

kglad

Community Expert

@Miked24

if it works in a mobile browser, but not your desktop/laptop browser, that indicates the problem is your desktop/laptop browser or network. further testing can be done to narrow done the problem.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.