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kenya_3960
January 17, 2026
Question

Re: Unknown Charge

  • January 17, 2026
  • 1 reply
  • 44 views

I cancel my subscription several months ago. However am being billed every month. I would like i refund for the months i've never used adobe and STOP making any future charges to my account 

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 17, 2026

    @kenya_3960 

     

    check your account, https://account.adobe.com

    what's it show?

    eg, any payment problems,?
    more than one subscription?
    only the plan(s) you want?

    Kanikas
    Kanikas
    Legend
    January 19, 2026

    Hi kenya_3960, 

     

    We're sorry for the inconvenience. Due to a techinical error, I'm unable to view your account details. I would suggest you to get in touch with our support team for help. Please use this link:  https://adobe.ly/4r2msbL;

     

    Hope this helps!

     

    Thanks 
    ^KS

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