Re: upcoming price increase - where to post a complaint

Forum|Forum|1 year ago
May 22, 2024
4 replies
5000 views

I would support a modest increase but this is ridiculous!!!

Correct answer Shivangi_Gupta

In continuation to @kglad's response, I checked your account details. It appears that you changed your plan to Creative Cloud all apps and you were given a beginner discount through an offer and since you'll complete one year on May 30, 2024, the plan will get auto-renewed to the original price.

Let us know if you have any questions.

Regards,

Shivangi

S

Stella Marine Marketing

Participant

I have to say I am disgusted with the current price rise we have just been informed of, we are a company that has had the subscription for years, we have just been told we are gettting a 22% price rise, that is well above any sort of inflationary rise and is this sort of rise is a driver behind the infaltionary issues the wqorld have been facing and the cost of living crisis all over the world, I would happily accept s 4-5% rise and put that down to the cost of doing business, but when these companies start gouging loyal customers with 22% price rises while announcing almost 22 billion revenue with 30% net profit margin, its disgusting.

Nancy OShea

Community Expert

@Stella Marine Marketing,

I'm afraid I don't know what you're talking about. I haven't received anything about a price increase.

Before you leap to conclusions, I urge you to talk to an Adobe Customer Care Agent to ensure the information you received is legitimate and not disinformation from an imposter pretending to be from Adobe.

CONTACT ADOBE CUSTOMER CARE:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Good luck.

Nancy O'Shea— Product User & Community Expert

A

Amandalynnart

Participant

I'm currently a web design student and just got the email about it going from $16 to $35 a month! WTF?! I just had to downgrade to the photography plan for $10! Hoping I dont need a diffrent software for my classes then what this plan offers!!!