Re: Вернуть деньги

Hello,

Welcome to the community!

Adobe offers full refund if the subscription is cancelled within first 14 days of purchase. If you do not wish to continue using the service, please feel free to cancel your plan following the steps listed in the article shared by the expert above: https://adobe.ly/48dK7iG

Also, you can check this article to learn about the Adobe's refund policies: https://adobe.ly/49l4Jqn

An automatic refund is initiated once you cancel the plan within 14 days. It usually takes 12-14 days for the refund to process.

Let us know if you have any questions.

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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html