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Saaniya0101
Participant
August 10, 2021
Answered

Re: Why can't I buy Adobe CC direct from your website?

  • August 10, 2021
  • 2 replies
  • 315 views

The pdf link which is shared above mentions that "Creative Cloud for Individuals is available for Kenya". However I'm still not able to purchase it. It mentions its not available in this region. It's quite confusing

 

 

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi there, 

     

    I see you have an Adobe account under the same ID as with forums. The ID is registered under Country as India. 

    You miaght have to change the billing details to make a purchase as the Country of origin and the Credit card used should belong to the same country. 

    Please find more details here: https://helpx.adobe.com/in/manage-account.html

     

    Thanks 

    Kanika 

    2 replies

    Kanikas
    KanikasCorrect answer
    Legend
    August 16, 2021

    Hi there, 

     

    I see you have an Adobe account under the same ID as with forums. The ID is registered under Country as India. 

    You miaght have to change the billing details to make a purchase as the Country of origin and the Credit card used should belong to the same country. 

    Please find more details here: https://helpx.adobe.com/in/manage-account.html

     

    Thanks 

    Kanika 

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    August 14, 2021

    Hi

     

    As volunteers, we cannot assist with sales. Adobe Staff will have an "Adobe Employee" badge. Do not reply to scammers who may PM you.

    ~ Jane

     

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