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Participant
July 28, 2025
Question

Re: اود ايقاف تفعيل خدمة الفوتوشوب

  • July 28, 2025
  • 3 replies
  • 91 views

تصلني اشعارات مزعجة من ادوبي بسحب مبلغ مالي من حسابي الرجاء معالجة المشكلة على الفور

    3 replies

    kglad
    Community Expert
    Community Expert
    July 28, 2025

    branched and moved from download and install

    Shivangi_Gupta
    Community Manager
    Community Manager
    July 28, 2025

    Hi there,

    Thanks for reaching out. As per your account details, you have an active Photography plan (20GB) which will continue till June 23, 2026. Since the plan is annual with monthly billing, you must be getting requests for monthly transactions.

    You can download the invoice from here: https://adobe.ly/4lXfzqc

    There is no other transaction requested by Adobe.

    Let us know if you have any additional questions.


    ^Shivangi

    Participant
    July 28, 2025

     السلام عليكم لقد انهيت خطتي السابقة في ادوبي ولكن ادوبي تريد مني سحب مبلغ مقابل انهاء خدمة انهاء خدماتي

    kglad
    Community Expert
    Community Expert
    July 28, 2025

    ie, you have not cancelled your subscription.  if you want to cancel your subscription make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



    and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



    if you're unable to follow the steps described, check for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html