Re: اود ايقاف تفعيل خدمة الفوتوشوب

Forum|Forum|6 months ago
July 28, 2025
3 replies
91 views

تصلني اشعارات مزعجة من ادوبي بسحب مبلغ مالي من حسابي الرجاء معالجة المشكلة على الفور

kglad

Community Expert

branched and moved from download and install

Shivangi_Gupta

Community Manager

Hi there,

Thanks for reaching out. As per your account details, you have an active Photography plan (20GB) which will continue till June 23, 2026. Since the plan is annual with monthly billing, you must be getting requests for monthly transactions.

You can download the invoice from here: https://adobe.ly/4lXfzqc

There is no other transaction requested by Adobe.

Let us know if you have any additional questions.

^Shivangi

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Participant

السلام عليكم لقد انهيت خطتي السابقة في ادوبي ولكن ادوبي تريد مني سحب مبلغ مقابل انهاء خدمة انهاء خدماتي

kglad

Community Expert

ie, you have not cancelled your subscription. if you want to cancel your subscription make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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