Skip to main content
Participant
July 22, 2026
Question

Receiving unknown charges

  • July 22, 2026
  • 2 replies
  • 18 views

Receiving montly charges from Adobe. Would like to find what account these are linked to and cancel as soon as possible.

    2 replies

    kglad
    Community Expert
    Community Expert
    July 22, 2026

    … then use https://account.adobe.com to view the subscription(s).

    kanikas28368183
    Community Manager
    Community Manager
    July 22, 2026

    Hi Jakebrown13,

    I can see that you have an Adobe account with the same ID used for this community. However, there doesn't appear to be an active subscription associated with that account.

    I understand how unexpected charges can be concerning. To help identify the source of the charge, please follow the steps outlined in this article: https://helpx.adobe.com/in/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html

    I hope this helps point you in the right direction. If you have any questions after reviewing the article, please feel free to let us know. We're happy to help. 

     

    Thanks 

    Kanika Sehgal