reclamo - cobro no autorizado

Question

RECLAMO - COBRO NO AUTORIZADO: Solicito que se retire un cobro que se ma hace, después de haber cancelado un plan y se cobra un valor alto por no cumplir el año y no es justo y además es un robo. Solo por no cumplir el año, como castigo le cobre un valor, que por mas digan que tiene descuento se cobra. Debidamente hagan promociones honestas y no de sacar dinero a los consumidores. Espero que lo resuelvan o procedo por vías jurídicos y peleare por mi argumento legal, por ende, solicito que se me retire ese cobro antes de proceder legalmente.

Dave Creamer of IDEAS · Answer

I’m just a user, but did you cancel before the trial period or shortly afterwards? Once you sign up for the year, even with a monthly payment, the terms require the full year or a penalty.

https://www.adobe.com/legal/subscription-terms.html

<quote>

If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.</quote>

The rules may be different depending on the country.

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