Recurring monthly charge

Well i sure wish they would stop trying to charge my card every single day for a free trial I canceled 4 days before the trial ended.

Community Manager

@JoeF79 as mentioned by @Peru Bob the account must be in good standing before you will be able to end your commitment to Adobe. You can use the steps listed at https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/retry-failed-or-missed-payment.html to update your account. Once the method of payment has been accepted, you can then use the information at https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html to self-cancel your subscription.

Community Expert

check your account to confirm it shows what you expect, https://account.adobe.com

Community Expert

@JoeF79

You need to have a valid form of payment before you can cancel a subscription and get a refund.

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