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Participant
November 24, 2023
Question

Redemption Code Questions

  • November 24, 2023
  • 1 reply
  • 206 views

Hi all 

 

Two questions 

 

1. I bought a code via Amazon - does the code have an expiry if not activated in a certain amount of time? 

2. Does my 12 months start from when the code is activated or when I bought the code? 

Sorry if this seem silly! 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
November 24, 2023

1. check the fine print of your purchase.

 

2. the time is added to the end of any existing subscription (if it's valid for a current one) or starts when redeemed for a new subscription.