Skip to main content
January 19, 2026
Question

reembolso

  • January 19, 2026
  • 3 replies
  • 72 views

levo dos mese cancelando esta cuenta  me suplantaron informacion pidiendo el reenbolso  del dinero y no eh podido 

3 replies

kglad
Community Expert
Community Expert
January 19, 2026

check here https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

does it show any charges from adobe for an account you recognize?

Community Expert
January 19, 2026

Seems like you were a victim of fraud. The first thing I would suggest is to cancel your card to stop the payment and then you can chat with the Adobe representative to discuss your options

-Manan

-Manan
January 19, 2026

I've been trying to cancel this unwanted purchase for two months and Adobe refuses. I need a refund.

Community Expert
January 19, 2026

Did you connect with Adobe support and the denied? You can cancel yourself as well. Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-Manan

-Manan