Question

reembolso

6 replies
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levo dos mese cancelando esta cuenta me suplantaron informacion pidiendo el reenbolso del dinero y no eh podido

Feature request

kglad

Community Expert

check here https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

does it show any charges from adobe for an account you recognize?

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M

Manan Joshi

Community Expert

Seems like you were a victim of fraud. The first thing I would suggest is to cancel your card to stop the payment and then you can chat with the Adobe representative to discuss your options

-Manan

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-Manan

G

good_goddess9196Author

I've been trying to cancel this unwanted purchase for two months and Adobe refuses. I need a refund.

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M

Manan Joshi

Community Expert

Did you connect with Adobe support and the denied? You can cancel yourself as well. Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-Manan

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-Manan

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