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January 22, 2026
Question

REEMBOLSO

  • January 22, 2026
  • 2 replies
  • 42 views

 Necesito ayuda, ya van 10 dias de mi reembolso y aun no recibo el dinero en mi cuenta

2 replies

January 22, 2026

Buenas tardes 

El 7 de Enero del 2026, el mismo dia que realize la compra de la licencia, solicite el reembolso 

Quisiera saber si el reembolso fue aceptado y procesado, ya que no he recibido ningun comprobante por correo y solo debo esperar los 15 dias.

Adjunto Comprobante de Nota de Credito.

Gracias por su atencion.

kglad
Community Expert
Community Expert
January 22, 2026

refunds (if you qualify) are automatic and take up to 14 days.

Jeffrey_A_Wright
Legend
January 22, 2026

I am sorry, Roman, but that is not correct. I see that you canceled one subscription yesterday and another today. I am sorry you did not find more value in our services. Any refunds issued will take up to 14 days. Please see https://adobe.ly/49OrEJd for more information about the cancellation and refund process. ^JW