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Participant
October 27, 2026
Open for Voting

Reembolso

Gracias por su atención. Espero su respuesta.

    5 replies

    Community Expert
    October 27, 2026

    Refunds are automatically processed within 10-14 business days subject to applicability. For refund rules check https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    For refund to happen you need to first cancel if not already done. See https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

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    -Manan
    rafbarvidAuthor
    Participant
    October 27, 2026

    Ruego me contesten en español y si es posible dejen una copia en mi correo

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    rafbarvidAuthor
    Participant
    October 27, 2026

    Los cargos son de 6,09 y 12,09 el día 11 de octubre de 2026. Solicito un reembolso.

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    kglad
    Community Expert
    Community Expert
    October 27, 2026

    ​@rafbarvid 

     

    you can use the translate tool here see any message in your preferred language.  and there’s no email confirmation of refunds.  as already mentioned, they are automatic (if you qualify).

     

    just check your account ( https://account.adobe.com ) and confirm you have no subscriptions.

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    AkanshaAshra
    Community Manager
    Community Manager
    October 27, 2026

    ​

    Hi @rafbarvid 

    Thank you for providing the details.

    We can see that you’ve already contacted our support team regarding these charges. As the transactions could not be located on your Adobe account, we recommend contacting your bank as advised by the support team.

    You may also refer to Identify your Adobe charge | Adobe Account for additional guidance.

    ^Akansha

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