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Participant
September 8, 2023
Answered

reembolso

  • September 8, 2023
  • 2 replies
  • 312 views

Hola, dónde genero mi solicitud para que me reembolsen el dinero?

This topic has been closed for replies.
Correct answer kglad

it will be automatically refunded if you're due for a refund.

2 replies

Peru Bob
Community Expert
Community Expert
September 11, 2023

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 10, 2023

it will be automatically refunded if you're due for a refund.

Participant
April 25, 2024

Hola, el reembolso que solicité no me ha llegado, como podría solucionarlo?

kglad
Community Expert
Community Expert
April 25, 2024

check your account to see if it's pending, https://account.adobe.com

 

if not, contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.